Get in Touch with VisibleART

Start your sustainable printing project — enquiries, samples, and quotes from our Cardiff studio.

Contact Overview

We’re based in Cardiff and happy to discuss projects of any size. Whether you need a quick quote, sample swatches, or detailed advice on inks and garments, contact us and we’ll respond with clear options, realistic lead times, and a tailored cost estimate.

We welcome visits to our workshop but advise making an appointment to avoid disappointment, as our office staff often work remotely and may have prior commitments.

How to Reach Us

Email

For project enquiries and quotes: [email protected]

Phone

For urgent queries and production updates: 02920 566577

Address

Unit E4, South Point Ind Est, Clos Marion, Cardiff, CF10 4LQ

Opening Hours

Monday to Thursday— 8:00 AM to 4:30 PM

Friday - We are currently running Flexible Fridays, One member of staff taking in deliveries ;-)

Closed weekends and bank holidays

Frequently asked questions

About Our Eco-Friendly Practices

What makes your screenprinting process environmentally friendly?

Our screenprinting process prioritises sustainability at every stage. We use water-based, phthalate-free inks that reduce harmful chemicals and has no heavy metals. Our production facility runs on 100% renewable energy from certified green energy and we have solar panels that can generate 100% of our energy needs in the summer.

We've implemented a closed-loop screen cleaning system that recycles the chemicals and water use. We also source organic and recycled fabrics, use biodegradable packaging, and have a zero-waste policy that includes composting and recycling all production materials wherever possible.

Are your inks and dyes safe for the environment?

Yes. We use water-based, non-toxic inks certified by GOTS (Global Organic Textile Standard). They biodegrade naturally without releasing toxins and require significantly less water during cleaning. Our plastisol inks are phthalate-free and can reduce PVC content by up to 50%. Combined with our closed-loop cleaning system, this lowers our environmental impact substantially.

What sustainable fabrics do you offer?

We offer a wide range of sustainable fabrics including:

-Organic cotton certified by GOTS

-Recycled cotton blends

-Hemp fabrics

-Bamboo textiles

-Recycled polyester made from post-consumer plastic bottles

-Tencel™ (lyocell) made from sustainable wood pulp

-Modal fabrics derived from beech trees

How do you minimise waste in your production process?

We operate on a pre-order model to eliminate overproduction and follow a strict zero-waste policy. Fabric scraps are repurposed or donated to textile recycling programs. Screens are reclaimed and reused, and chemical waste is disposed of through specialised recycling. We also use digital proofing to reduce paper waste.

Do you use renewable energy in your production facility?

Yes. Our facility is powered by 100% renewable energy. Solar panels provide a significant portion of our needs, and any additional power is purchased from certified UK green energy suppliers. We conduct regular energy audits to improve efficiency.

Ordering & Production

What is the minimum order quantity?

10 pieces per design. For larger orders (500+ pieces), we offer tiered discounts reflecting production efficiency.

How long does fulfilment take?

Standard production is 10–15 working days from artwork approval. For 2000+ pieces, allow 15–20 working days.

Can you print my own designs?

Absolutely. You can upload your artwork during ordering, or our design team can help create bespoke designs. We also offer eco-themed templates for customisation.

What file formats do you accept?

Preferred: AI, EPS, PDF (vector). Accepted: JPEG, PNG, PSD (300dpi minimum). Please convert text to outlines/paths and set designs to actual print size.

How many colours can you print?

Up to 8 colours per design with eco-friendly inks. For photographic or detailed images, we recommend CMYK process printing or DTG/DTF.

Do you offer specialist techniques?

Yes — puff printing, oversized prints, metallics, fluorescents, discharge inks, and reflective finishes. We’re always expanding, so contact us for special projects.

Product Quality & Care

How durable are your eco-friendly prints?

Extremely durable when properly cured. Unlike plastisol, our inks bond with fabric fibres, resulting in breathable prints that age beautifully.

How should I care for garments?

-Wash inside out at 30°C or lower with eco-friendly detergent

-Avoid fabric softeners

-Line dry instead of tumble drying

-Iron on reverse side, avoiding direct heat on prints

-Wash separately for the first few washes

Do prints crack or fade?

They resist cracking since inks penetrate fibres. Some natural fading may occur, creating a vintage look many customers love.

Are garments pre-shrunk?

Most organic cotton garments are pre-shrunk. Expect ~5% shrinkage on first wash. Hemp and bamboo blends vary slightly.

Shipping & Packaging

Do you ship internationally?

Yes. Primarily UK with carbon-neutral delivery, plus EU and select worldwide destinations. International orders may incur shipping costs and duties.

How do you package products?

Plastic-free, compostable materials: recycled cardboard, paper tape, compostable garment bags (corn starch). Documentation is printed on recycled paper with vegetable inks. Labels are biodegradable.

Do you offer carbon-offset shipping?

Yes. UK deliveries are carbon-neutral via our offset partner. International customers can opt for carbon offsetting at checkout.

What is your returns policy?

Unworn, unwashed, unprinted items may be returned within 30 days. Custom designs are returnable only for manufacturing defects. Return shipping is at your cost, and we ask you to use recyclable or compostable materials.

Certifications & Transparency

What certifications are you pursuing?

-GOTS (organic fabrics and processing)

-Soil Association (organic textiles)

-OEKO-TEX® Standard 100 (no harmful substances)

-B Corp (environmental & social responsibility)

-Carbon Trust Standard (carbon reduction)

How do you ensure ethical labour practices?

We work with suppliers certified by Fair Wear Foundation, Fair Trade, or SA8000. We conduct supplier visits and require documentation of working conditions. Our UK facility exceeds national labour standards and pays above the Living Wage.

Custom Projects & Collaboration

Can you handle wholesale orders?

Yes. We specialise in wholesale for ethical retailers, events, and corporate clients. Tiered pricing and custom packaging available.

Do you offer design consultations?

Yes. Our team provides consultations to guide fabric choices, ink colours, techniques, and design optimisation. Available virtually or in person.

Do you offer sample printing?

Yes, for orders over 250 pieces. We can produce 1–3 samples for a nominal fee. Please allow extra time, as samples may not be available for deadlines under 2 weeks.

Contact & Support

Where is your facility located?

Cardiff, UK. We welcome visitors by appointment and host open studio events.

Can I visit your studio?

Yes, by appointment. You’ll see fabric samples and our eco-friendly process. Contact us at [email protected] or call 02920 566577.

How can I get a quote?

Request a quote via our online form with details (quantity, garment type, colours, print locations, timeline). We respond within 1–3 working days. For complex projects, we may arrange a consultation call.

Ready to start?

Fill in our enquiry form or email [email protected] for a tailored quote and sample options.

LOCATION

Unit E4, South Point Ind Est, Clos Marion, Cardiff, CF10 4LQ

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